English for Customer-Facing Professionals
Who this course is for
This course is for professionals who work with the public and often use English to talk to customers or suppliers, either by phone or email. It’s especially useful for people who don't speak or understand much English yet.
What you will learn
You will learn how to use English in everyday work situations, especially when dealing with customers or clients. You’ll practice how to:
- Understand and answer questions or requests
- Solve problems and offer help
- Give and follow directions
- Talk about your company and your job
- Use simple and useful phrases for effective communication
Communication focus
The course focuses on using English clearly and confidently in emails, phone calls, and face-to-face conversations. Special attention will be given to pronunciation and speaking strategies to help you speak more fluently and achieve your work goals.
Etiquetas: Negocio, Servicio al Cliente, Tarjeta de crédito, Cuadrado, Cajero, Comprar, Compra, Terminal, Chat en vivo, Servicio Profesional, Servicio de alta calidad, Experiencia en ventas